Shipping for reel to reel units ---- and parts. parts are mailed priority and
Fed-ex ground shipping cost for the lower 48 states will be 66.00 insured
and well packed. International rate to be determined by the country
We offer the following shipping
options for both shipping and pickup of your unit. All machines are shipped via FED EX ground-insured and packed to the guidelines.
There is a 7 day money back policy
if you are not satisfied with your order. All you need to do is contact us to discuss any problem before the return can be
authorized. Once the return is authorized, it must be packed as you received it-in the same condition. When we receive the
return, it will be evaluated to determine whether it is a valid misfunction of the item, or if you have altered, misused,
or damaged the item. Authorized returns will receive a refund, less shipping costs.
There are no returns allowed on electrical parts. This policy is in place because
your machine could have other issues we don't know about which could cause a replacement part to fail.
In the event your item (machine or part) arrives damaged after you open and it and
observe damage, replace everything in the carton except the detailed invoice. Immediate file a damaged in transit claim with
the carrier. We will help you with any claims. This is unlikely to occur as we ship to UPS/fedex guidelines; however one never
knows what happens through the shipping process.
We wish we could be more liberal with the
return policies, but over the past 10 years we have had customers doing some strange things like using sandpaper on heads,
inducing inappropriate current voltages, misusing the equipment, even dropping it. There is no way for us to know what any
individual customer is going to do. We cannot offer returns to people who abuse the equipment. Please keep in mind these
units and parts are over 40 years old.
We pride ourselves on preserving this vintage equipment,
offering it to others who also cherish it, our honesty, our dependability, and our 100% feedback on an auction site
for over 20 years. We have references available upon your request.
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