HOMEABOUT USSERVICESSHIPPING/POLICIESREQUEST FORMITEMS FOR SALEMISC.PARTS

Shipping / Pick ups
UPS ground shipping cost for the lower 48 states - $50.00 International rate to be determined by the country
We offer the following shipping options for both shipping and pickup of your unit. All machines are shipped via UPS ground-insured and packed to the UPS guidelines.
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UPS pickup at your location -we provide shipping documets and arrange pickup-$50.00 You will need to pack it.
Should you wish for us to send you the carton-packing materials,lables and shipping documents the cost 
will be  $85.00.All you need to do is pack it and notify us when it is ready and we will have UPS pick it up.
note: All  pickups are paid for in advance.
We need 24 hour notice to arrange pickup with UPS.
There is no problem with you doing the shipping of your unit to us.
We generate no income from the pickup option.It is strictly a convenice for you.
 Transit time will be 2 to 6 days depending on your location-tracking # provided.
 Shipping cost on parts or acessories will range from $9.00 to $16.00 depending on the weight/size of the part. 
            

Business Policies
There is a 7 day money back policy if you are not satisfied with your order. All you need to do is contact us to discuss any problem before the return can be authorized. Once the return is authorized, it must be packed as you received it. When we receive the return, it will be evaluated to determine whether it is a valid misfunction of the item, or if you have altered, misused, or damaged the item.  Authorized returns will receive a refund, less shipping costs.
There are no returns allowed on electrical parts. This policy is in place because your machine could have other issues we don't know about which could cause a replacement part to fail.
In the event your item (machine or part) arrives damaged after you open and it and observe damage, replace everything in the carton except the detailed invoice. Immediate file a damaged in transit claim with the carrier. We will help you with any claims. This is unlikely to occur as we ship to UPS guidelines; however one never knows what happens through the shipping process.
We wish we could be more liberal with the return policies, but over the past 10 years we have had customers doing some strange things like using sandpaper on heads, inducing inappropriate current voltages, misusing the equipment, even dropping it. There is no way for us to know what any individual customer is going to do. We cannot offer returns to people who abuse the equipment. Please keep in mind these units and parts are over 30 years old.
We pride ourselves on preserving this vintage equipment, offering it to others who also cherish it, our honesty, our dependability, and our 100% feedback on an auction site for over 10 years. We have references available upon your request. 


Payment Methods:
    Paypal (account name agiardina1@aol.com)
    Money Orders
    Online Checks
    Credit Cards - feature coming soon

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